Bridging the Gap between Cultures: Cross-Cultural Communication

In Chapter 11 , Katherine Wills turns the discussion to how much of the foregoing chapters affect what must be done in the classroom to produce students who can function in the modern workplace. That’s a subtle insight that should concern anyone doing usability research, particularly since we often forget that whatever our agenda may be in conducting the research, the participants possess their own form of agency. Rather than simply accepting our goals, Grabill notes, research participants often modify the situation so that the goals become more directly meaningful to them. When we design research, our goal is generally to solve some problem, ideally with the goal of making life easier or better for someone. But when our goal is not shared by the participants, we may end up researching the wrong problem or biasing our results when participants in the research redirect the goals towards goals more to their liking. Granted, this book is not written for practitioners; its primary audience is academics and their students, and it speaks to them in their own jargon. Nonetheless, this kind of language is likely to be sufficiently offputting to a typical practitioner that few will read beyond this point; some I’ve talked to may even fling the book across the room.

  • Readers who stay the course and reach those later chapters will see an increasingly realistic and relevant focus of cultural studies, and will receive some keen insights into how this field can potentially transform the work we do.
  • The video highlights the very real global threat to our survival as a result of both natural and human-triggered disasters.
  • Another aspect to consider with regard to cross-cultural communication is familiarity with cultural idiosyncrasies.
  • How can AILs help formal leaders connect their cultural aspirations to the day-to-day working life?
  • In Chapter 11 , Katherine Wills turns the discussion to how much of the foregoing chapters affect what must be done in the classroom to produce students who can function in the modern workplace.

Beginning with the obvious, one of the most significant barriers to cross-cultural communication is the language barrier. For example, it is not enough to speak Spanish when conducting business in certain areas of Mexico. In order to be taken seriously, one must be familiar with the vernacular as well.


When expanded it provides a list of search options that will switch the search inputs to match the current selection. Today, it’s just as easy to talk to a colleague in China as it is to talk to a colleague who just left the office for lunch. However, that doesn’t mean that your interactions with the Chinese colleague should be the same as with your American colleague.


In short, students are forced to focus on satisfying their immediate needs rather than thinking more deeply about the situation and whether and how it should be changed. I’m not sure that this is a revelation to practitioners—we are keenly aware of how unreasonable workloads and deadlines can lead to a rigid and narrow focus on simply getting the writing done, no matter how poorly. But it’s an important reminder to us that even https://www.allevamentocavallielite.it/2023/01/13/china-standards-2035-behind-beijings-plan-to-shape-future-technology/ under deadline pressure, we should never forget the needs of our audience.

Encourage teachers to share ideas and resources through collaborative methods such as Popplet, our blog and forum space in the ‘Teacher Zone’. Provide a selection of authentic and easily accessible texts, websites, videos, games and other resources to encourage exploration of culture and beliefs within the classroom. From the fateful reading at Six-Gallery in 1955 to his novels, poetry, and stage productions, Michael McClure was right in the thick of the Beat Generation as it was born. See his books and art and learn more about the works of Michael McClure. The Creating Connections program leverages this cornerstone of https://gardeniaweddingcinema.com/asian-women/indonesian-women/ human connection and uses it to build solutions that foster inclusion in the workplace.

Through my time with this organization, I have learned and witnessed how standing in solidarity and entering a cross-cultural context as a partner, you can serve well and be served simultaneously. First, by coming from a different context, I have realized that we have knowledge on methods and theories that are different to another context that can serve to their benefit, just like they might have for our context as well.

The evidence indicates that stakeholders i.e. those involved and affected by ‘visual impairment’ , agree that community members have a potentially positive contribution to make towards improving the quality of life of people with visual impairment. John Hubley1 and also Muhammod Sabur2 highlight the importance of community participation in effective eye care. They provide information about what community members can do to improve eye care, such as early identification, prompt action in seeking treatment and adhering to advice. The how question is the question that can be answered by listening to perspectives of community members. In other words the health care workers are the ‘experts’ on answers to the what questions, but the communities http://shoppingcotedazur.com/2023/01/16/estonian-women/ are the ‘experts’ on answers to the how questions. Obviously it is only by combining this expertise that a true solution can be found, hence the need for community participation in service development. It would seem that if the recommendations of health care professionals are to be put into practice, there is a need to ask, to listen and to act on the expertise of the community members.

This means bridging the intercultural gap in customer communication. In schools, educators should also teach students about different cultures and traditions. When a student learns about cultural boundaries, he or she can acquire the cultural competence to understand another culture. In this way, we can also promote better behavior of our future leaders in politics and international business when it comes to dealing with another culture and narrowing the cultural gap between different cultural backgrounds. Alder Koten helps shape organizations through a combination of research, executive search, cultural & leadership assessment, and other talent advisory services.